---
title: How do I close a chat?
description: Finished with a customer chat? Learn the two simple ways to close the conversation, either through the menu or by using the /ql quick leave shortcut.
---

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# How do I close a chat?

## This guide shows you the two ways to close a chat when you're finished: using the three dots menu to select "Leave conversation," or by typing the /ql shortcut into the chat box.

When you have finished chatting with a customer or visitor, you can close the chat in two ways.

 

 

1\. Click on the three dots to the left of the field you are typing in. Select "Leave conversation".

![](https://customer.ebbot.ai/hubfs/Knowledge%20Base%20Import/1689751747278-lpM-1.png)

 

 

2\. Type: /ql in the field where you type and press Enter. Ql stands for quick leave.

 

![](https://customer.ebbot.ai/hs-fs/hubfs/Knowledge%20Base%20Import/1689751559421-iYw-1.png?width=100&name=1689751559421-iYw-1.png)

 

 

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